The Complex World of Payment Card Surcharging

With the recent lifting of the ban on merchant surcharging, the US payments industry has not seen widespread adoption. However, as fees continue to climb, card not present volumes increase, and there are fewer options to lower fees, merchants are finding themselves backed into a corner.

RAROC: The Most Efficient Tool to Manage Your Share of Wallet

Capital management and risk-adjusted performance are increasingly complex tasks for corporate treasurers, particularly in relation to their banking relationships. Banks have utilized RAROC (risk-adjusted return on capital) for decades, which is a risk-based profitability measurement as a key factor in determining their appetite for business relationships with corporations.

Account and Transaction Controls through Account Analysis

In our BAM blog series, we strive to look at the problems of bank account management from a modern perspective. Our first installment focused on proper bank account management practices in the risk-focused world. In this installment of the series, we will discuss using the account analysis or bank fee statements you receive from your banks as a monitoring tool for establishing effective account and transaction controls in your treasury operation.

Old Dogs, New Tricks

If there is one thing that those close to the payments industry know, it is that the industry is constantly evolving. We see payments getting faster and more convenient. With that said, the one thing merchants rarely see, as a part of all this growth and innovation, is shrinking cost. Payments, particularly card payments, just seem to be growing more expensive. While it is true that some portions of card acceptance, such as the fees paid to an acquirer, may be getting slimmer and more competitive, merchants still foot the bill for the most expensive component – interchange.

Top Seven Tips for Better Bank Fee Negotiations

How do you know you are getting the best rates for the fees you are paying to your banks? You could compare what you have paid in the past or what you pay to other banks. However, are those truly accurate benchmarks? Each banking relationship varies with the multitude of services provided by each bank. The rates you pay in fees could vary just as much as the number of services you use at each bank. Utilize the below tips for smooth bank fee negotiations.

Payment Card Best Practices

The merchant card industry is changing, so much so that even the word ‘merchant’ has become out-of-date. In recent years, the industry standard verbiage changed from merchant cards to payment cards to be all-inclusive of the complexities of the payment card world. Examples of payment cards can include traditional credit and debit cards, but also gift cards (closed loop), pre-paid cards (open loop), ghost, and virtual cards.

Do Not Let RFPs Give You The Blues

Now that you have determined which stage in the relationship you are in with your bank, it is time to evaluate the strength of the relationship. Banking relationships are based on performance, risk, and profitability KPIs. These relationships come down to two main objectives: fairness and accountability. For something to be truly fair, there should be transparency on all sides. Transparency and accountability are the foundation of a long-standing relationship.

Using Technology to Gain a Competitive Advantage

Analytics is helping banks and corporations gain a competitive advantage by delivering actionable insights as well as an effective solution for addressing issues like safety and compliance. The corporate world can use the same technologies and strategies to address the challenge of bank account management (BAM).

Interchange Fee Factors Merchants Can Influence

For businesses nowadays, accepting payment cards is non-negotiable. The process of a payment card transaction seems simple; a customer swipes, dips, or taps their card, receives approval, and easy as that, they are on their way with their newly purchased products or services. However, behind the scenes of this seemingly simple process, several participants are working to complete the transaction. Participants can include the cardholder, the merchant, payment card networks, issuing banks, and card acquirers, each of which can include a fee for their participation in the transaction. For corporations, who can see thousands or millions of transactions daily, the fees can quickly add up.

The Effects of Rising Rates on Account Analysis

With the gradual rise in the fed funds rate over the last two years, higher earnings allowance rates are creeping in ever so slowly. Whether working for a bank,  credit union,  small business, or a large corporation, higher Earnings Credit Rates (ECR) affect everyone using account analysis. Have you ever wondered what effect the rate hikes have on account analysis and / or bank fee analysis?

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