Louvre Hotels Transforms Payment Acceptance With Redbridge
Industry
Hospitality
Region
Global
Service
Payments
Engagement Overview
- Optimization of the company’s current payment methods and design a best-in-class payment acceptance strategy
Objectives
- Define a clear and efficient payments governance
- Map all the existing POS terminals and payment methods across Europe
- Assess the complexity to implement new payment methods on the existing IT architecture and processes
- Propose “payment as a service” to franchisees
Results
- Identified quick wins bringing in 250k€ a year by reducing fraud on MOTO transactions and fixing Dynamic Currency Conversion
- Designed a 3-year roadmap structured on 5 streams and ensured a smooth and realistic transformation
- Set up the head of payments function
Methodology
- Efficient data collection (statements and RFP data)
- Upside report (current cost, benchmark and optimization initiatives)
- Presentation of the target operating model with an ROI approach
- Validation of the strategy by the CFO, CTO and COO
Value Added by Redbridge
- Strong expertise in payments
- Flexible and personalized approach to accommodate the client’s needs
- Efficient and pragmatic process to maximize value in a timely manner
“Without Redbridge, we hardly understood our current situation in such a transversal and technical area. They helped us focus on making key decisions by providing insightful analysis and recommendations, starting with setting up our internal payment function.”
Carole Gorce-Faure
Global Chief Financial Officer