Ricoh

Ricoh Automates Bank Fee Monitoring Across 32 Countries Using HawkeyeBSB

Engagement Overview 

• Implementation of a Cash Management Fee Analysis and Monitoring tool – HawkeyeBSB
• Global scope (32 countries)
• 8 banking groups

Objectives

• Automate the bank fee monitoring process.
• Monitor agreed pricing grids and ensure alignment in bank invoices including volumes and unit prices.
• Better tailor bids for future bank services.
• Substantiate bank discussions with evidence.
• Monitor and ensure agreed improvements and adjustments are realized.

Results

• Clear view of total charges paid to each bank.
• Visible improvements in billing processes and rectifications from the banks as soon as the implementation phase was launched.
• Billing errors accurately identified and corrected.
• Facilitates easy comparison of bank charges between banks and countries.
• Visibility into cash management fees in 32 countries.

Methodology

• Automatic integration of bank billing files received from the banks into the system.
• This solution automatically matches bank codes with fee schedules, regardless of the bank account, bank or country involved.
• Construction of pricing grids (28 combinations) based on the negotiated banking condition catalogues and the standard conditions of the new services.
• Reporting: HawkeyeBSB automatically and consistently flags discrepancies between expected charges and those that have been invoiced, making it easier to recover undue charges.

Value Added by Redbridge

• An open, easy-to-use and user-friendly tool of bank service lines making Cash Management products readable, homogeneous and enabling cross comparison by country, product, etc.
• Diligent support during the implementation phase and providing expertise in the operation of bank charges.
• In-depth knowledge of the bank fee structure and respectful approach, enabling a close partnership with the banks during the onboarding process.