"Redbridge helped us increase transparency over our payment acceptance program and costs. Their recommendations were instrumental in obtaining significant material improvements. "
Overview
Pan-European payment card analysis and optimization, aimed at securing best-in-class practices, solutions and cost, for six countries and 11 European brands (separate businesses).
Objectives
- Understand and assess the efficiency of Ahold Delhaize’s existing payment strategy in relation to industry best practices
- Identify, review and implement cost-saving opportunities
- Ensure Ahold Delhaize stays ahead of the latest innovations in the payments world
Results
- Provided comprehensive identification, analysis and cost assessments of all payment solutions and payment related practices
- Improved visibility, both internally and externally, over industry practices
- Provided country- and business-specific recommendations for optimization and cost-saving solutions, proven effective in subsequent implementation
Methodology
- Defined project scope (entities, countries, payment channels and existing providers), project governance, framework, objectives and constraints
- Collected necessary data via meetings, calls, information files and questionnaires, covering the scope of the project
- Analyzed payment structure and related costs for all components, including the acquirers, electronic funds transfer at point of sale (EFTPOS) terminals, payment gateways and dynamic currency conversion (DCC)
- Presented industry best practices and relevant benchmarks
- Identified areas of improvement, including realistic and achievable cost savings and strategies for leveraging technology to increase efficiencies
Redbridge’s Added Value
- Comprehensive global expertise of the payments ecosystem
- Rigorous, proven and tailor-made data collection and analysis processes
- Unique industry price database and benchmarking capabilities
- Customized optimization strategies
- After-service availability