"Redbridge helped us increase transparency over our payment acceptance program and costs. Their recommendations were instrumental in obtaining significant material improvements. "

Arnaud Caurraze
Director Group Treasury

Overview

Pan-European payment card analysis and optimization, aimed at securing best-in-class practices, solutions and cost, for six countries and 11 European brands (separate businesses).

Objectives

  • Understand and assess the efficiency of Ahold Delhaize’s existing payment strategy in relation to industry best practices
  • Identify, review and implement cost-saving opportunities
  • Ensure Ahold Delhaize stays ahead of the latest innovations in the payments world

Results 

  • Provided comprehensive identification, analysis and cost assessments of all payment solutions and payment related practices
  • Improved visibility, both internally and externally, over industry practices
  • Provided country- and business-specific recommendations for optimization and cost-saving solutions, proven effective in subsequent implementation

Methodology

  • Defined project scope (entities, countries, payment channels and existing providers), project governance, framework, objectives and constraints
  • Collected necessary data via meetings, calls, information files and questionnaires, covering the scope of the project
  • Analyzed payment structure and related costs for all components, including the acquirers, electronic funds transfer at point of sale (EFTPOS) terminals, payment gateways and dynamic currency conversion (DCC)
  • Presented industry best practices and relevant benchmarks
  • Identified areas of improvement, including realistic and achievable cost savings and strategies for leveraging technology to increase efficiencies

Redbridge’s Added Value 

  • Comprehensive global expertise of the payments ecosystem
  • Rigorous, proven and tailor-made data collection and analysis processes
  • Unique industry price database and benchmarking capabilities
  • Customized optimization strategies
  • After-service availability
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