"Redbridge provided reassurance in areas in which Cdiscount excels, highlighted key opportunities for improvement in our payment processes, and ensured effective knowledge transfer throughout the process."
Engagement overview
- Reduce payment acceptance costs, increase revenue through payment strategy and improve operational efficiency while ensuring the company maintains a good relationship with its banks
Objectives
- Understand and benchmark current acceptance costs, including the actual margin generated by each acquirer, while considering Cdiscount’s relationship with its banks and their profitability, as measured by the risk-adjusted return on capital
- Calculate and benchmark net acceptance rates
- Identify and quantify cost optimization opportunities
Results
- Immediately identified opportunities to cut costs through targeted renegotiations with incumbent banking partners
- Identified considerable potential to reduce net payment costs by introducing payment orchestration
Methodology
- Data collection
- Conducted workshops to understand existing payments architecture
- Produced upside report
- Analysis and benchmarking of current costs and acceptance rates
- Assessment of four scenarios from a simple PSP renegotiation to payment orchestration.
- Made recommendations
Value added by Redbridge
- Extensive knowledge and expertise in payments
- Customized, flexible approach to meet the client’s requirements
- Effective, pragmatic processes delivered value promptly