"Redbridge has been for many years our strategic partner on any payment related topic. Their support in our payment transformation journey, which involves speaking to stakeholders across all departments in our organization, and their ability to work hand in hand with our head of payments has been pivotal for the success of this project."
Engagement overview
After several M&A resulting in a very heterogeneous and inefficient payment architecture, EMG wanted to define a global strategy around the major brands across all channels and countries
Objectives
- Analyze the current payment acceptance structure
- Identify and assess the potential target operating models and validate their feasibility
- Select the most suited partners and ensure a successful transformation journey
Results
- Design an optimized payment architecture meeting all requirements
- Found and helped with the selection of the most suited partners, including a payment orchestration layer and a global PSP as the primary acquiring channel
Methodology
- Diagnosis
– Efficient data collection (statements, workshops)
– Upside report (current situation and identified scenarios) - Target solution design and RFI
– List of requirements and potential target operating models
– Validation of feasibility of the preferred scenario through an RFI - RFP
– Global scope including all brands, countries and payment services
– Analysis of responses, negotiation and support with decision-making
Value added by Redbridge
- Strong expertise on payments.
- Flexible and personalized approach to accommodate to client’s needs.
- Efficient and pragmatic process to maximize the value in a timely manner.